Frequently Asked Questions
Find answers to common questions about shopping with Vivabay. Can't find what you're looking for?Contact us and we'll be happy to help.
Placing an order is easy! Simply browse our products, add items to your cart, and proceed to checkout. You can create an account for faster checkout or checkout as a guest. Follow the prompts to enter your shipping and payment information, and your order will be processed.
Still have questions?
Our customer service team is here to help! Reach out to us through any of the following methods:
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST | Saturday, 10:00 AM - 4:00 PM EST