Shipping Information
At Vivabay, we strive to deliver your orders quickly and safely. Below you'll find all the information you need about our shipping policies, delivery times, and shipping options.
Free Shipping
We offer free shipping on orders over $50. Standard shipping typically takes 5-7 business days.
Express Shipping
Need it faster? Express shipping is available for an additional fee. Delivery in 2-3 business days.
Secure Packaging
All items are carefully packaged to ensure they arrive in perfect condition.
Order Tracking
Track your order in real-time. You'll receive a tracking number once your order ships.
Shipping Options
Standard Shipping
- Free on orders over $50
- $5.99 for orders under $50
- Delivery time: 5-7 business days
- Available to all US addresses
Express Shipping
- $14.99 flat rate
- Delivery time: 2-3 business days
- Available to most US addresses
Overnight Shipping
- $24.99 flat rate
- Delivery time: Next business day
- Order must be placed before 2 PM EST
- Available to select US addresses
Processing Time
Most orders are processed within 1-2 business days. During peak seasons or sales events, processing may take up to 3 business days. You will receive an email confirmation once your order has been shipped.
International Shipping
We currently ship to the United States. International shipping options may be available for select products. Please contact us for international shipping inquiries.
Shipping Restrictions
Some items may have shipping restrictions due to size, weight, or regulations. If an item cannot be shipped to your location, we will notify you during checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a full refund.
Questions?
If you have any questions about shipping, please don't hesitate to contact our customer service team. We're here to help!